Yes! Your note will be sent from Neighborly Note and we guarantee your identity will never be revealed to your neighbors. In addition, you will also be provided a PDF copy of the Neighborly Note so can see exactly what your neighbor will be receiving. Our process insures that your identity is 100% anonymous.

You can typically expect letters to be written and mailed within 72 hours of your order.

Yes. Our neighborly service is designed to be courteous and friendly. If additional information has surfaced that warrants a follow-up Neighborly Note, we're happy to assist. We want to always be respectful of how our notes will be received by neighbors. The goal of Neighborly Note is to help achieve positive outcomes.

No. Once you receive the PDF version of the letter going to your neighbor, mail piece is likely already with USPS. When placing your order, we ask that you be as detailed as possible so that we can properly customize the letter to incorporate all pertinent information. If you have questions or want to run something by us, do not hesitate to reach out to us by email hello@neighborlynote.com (hello@neighborlynote.com)

Maybe. We will happily pass along any positive responses to your Neighborly Note to the email address we have on file. Our ultimate goal is to be courteous and neighborly - if the response doesn't meet these guidelines, it will not be shared and will be discarded.

All Neighborly Note orders are shipped with tracking numbers. If you notice a delivery issues, please contact us hello@neighborlynote.com (hello@neighborlynote.com) Please be aware that we are not responsible for undeliverable mail due to incorrect address information. Please pay close attention the address you provide to us upon order.

No. Our service is designed to help notify neighbors of nuisance activities that are causing a disruption in the neighborhood. Our Neighborly Notes inform the neighbor of the undesirable concern and our hope is that they choose to be a good neighbor and take corrective actions. Unfortunately, some people just don't listen. We're happy to help send a follow-up note specifying potential next steps involving third party intervention (by-law enforcement, HOA etc.) if you feel that would help expedite a resolution.

We encourage direct conversations with neighbors under the right circumstances. If you have a personal relationship with your neighbor and have a good idea of how they will respond, a direct conversation is a great way to resolve a concern. Neighborly Note is designed for folks who want to remain anonymous but want to make their neighbors aware of the issue. This creates a situation where no confrontation is required but you have peace of mind knowing your neighbor is aware of the concerns.